The process of tailoring is not a single, one-time exercise. During progressive elaboration, issues with how the project team is working, how the product or deliverable is evolving, and other learnings will indicate where further tailoring could bring improvements. Review points, phase gates, and retrospectives all provide opportunities to inspect and adapt the process, development approach, and delivery frequency as necessary.
Keeping the project team engaged with improving its process can foster pride of ownership and demonstrate a commitment to implement ongoing improvements and quality. Engaging the project team to find and implement improvements also demonstrates trust in their skills and suggestions along with empowerment. Project team engagement with tailoring demonstrates a mindset of innovation and improvement rather than settling for the status quo.
The concept of adding, removing, and changing processes is shown in Figure 3-6.
Figure 3-6. Implement Ongoing Improvement
How organizations tailor can itself be tailored. However, most organizations undertake some or all of the four steps described. They use elements of selecting an initial approach, tailoring for the organization, tailoring for the project, and implementing ongoing improvement as shown in Figure 3-7.
Figure 3-7. The Tailoring Process
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