Category: Managing Expectations

To help you develop better requirements and improve your ability to manage both requirements and expectations throughout the project, review the following principles: Guidelines for Better Requirements To avoid the common problems identified earlier and greatly increase your requirements definition prowess, note these guidelines: The Absolute Minimum At this point, you should have a solid…

Let’s take a look at the essential tools and techniques that are available to the project manager to effectively manage stakeholder expectations. Project Planning and Control Elements—A Quick Review At many times during the on defining, planning, and controlling a project, we referenced managing expectations as a key reason or benefit of specific project management…

Now that you have a good feel for the breadth of managing expectations, you can understand the value of many key project planning and project control fundamentals. Before we do a quick encapsulation of those items and then delve into two other powerful tools for managing expectations—requirements management and kickoff meetings—let’s look at the seven…

If you are going to attempt to influence something, you first need to know what makes up that “something.” For expectations, there is one key concept and four critical components that need to be understood for effective management. Balancing Reality and Perception The key concept is that expectations are shaped by both reality and perception.…

Do you believe that managing stakeholders’ expectations is nothing more than properly managing project scope? Do you believe that managing stakeholders’ expectations is nothing more than effective project communications? Do you believe that every project is successful that completes on time and on budget? If you answered yes to any of these questions. Value of…