Author: haroonkhan

  • Critical Aspects of Expectations

    If you are going to attempt to influence something, you first need to know what makes up that “something.” For expectations, there is one key concept and four critical components that need to be understood for effective management. Balancing Reality and Perception The key concept is that expectations are shaped by both reality and perception.…

  • Introduction

    Do you believe that managing stakeholders’ expectations is nothing more than properly managing project scope? Do you believe that managing stakeholders’ expectations is nothing more than effective project communications? Do you believe that every project is successful that completes on time and on budget? If you answered yes to any of these questions. Value of…

  • Best Practices of Effective Project Communicators

    To better understand these communication principles and improve your communication abilities, let’s review the common best practices used by effective project communicators. We’ll look at general communications management, status reports, conducting meetings, interpersonal skills, and the best use of the common communication media. General Communications Management First, review the best practices of general project communications…

  • Seven Powerful Principles

    Let’s take a look at the seven key principles employed by most effective project communicators:  Caution In organizations with standard project reports, don’t assume these meet the information needs of your individual stakeholders. Be willing to adjust to better meet their needs.

  • Why Communicating Can Be Tough

    Before we review key principles and best practices, let’s make sure we understand why we cannot take communications for granted. On one hand, we know instinctively that there are many factors that impact the communications process—primarily because we live it every waking minute. On the other hand, many of us don’t seem to incorporate this…

  • The Importance of Project Communications

    Project communications are not only important for the obvious reason—keeping individual stakeholders properly and consistently informed on the status, progress, and impact of the project—they are a determinant factor to the overall success of the project. Why is this? Here are a few key reasons:

  • What Are Project Communications?

    The communications of a project include all means and manners by which the project interacts with all its stakeholders. This not only includes the standard, formal communication items such as It can also include organizational change management communications, such as Although the nature of your individual project (number and type of stakeholders, location of stakeholders,…

  • Introduction

    Communication is the fuel that drives project success, and the mishandling of it is a top-five reason why projects struggle. You’ve likely heard this mantra before, but what does this really mean, why is it true, and more importantly, how do we handle our project communications effectively? We answer these questions, review what we mean…

  • Power of Servant Leadership Approach

    Although we discussed numerous project leadership keys in the previous section, it really boils down to a simple, practical mindset that drives the thoughts, words, and actions of an effective project leader. It is a mindset of “service first” and not “me first.” Personally, I had served as a project manager for many years before…

  • 12 Keys to Better Project Leadership

    In the modern world of projects, project leaders cannot rely on position power or traditional, autocratic leadership approaches to get the job done. To guide a group of unfamiliar project stakeholders and project team members to accomplish something that has not been done before, you must rely on a different set of skills and leadership…