Monitor

Throughout the project, stakeholders will change as new stakeholders are identified and others cease to be stakeholders. As the project progresses, the attitude or power of some stakeholders may change. In addition to identifying and analyzing new stakeholders, there is an opportunity to assess whether the current engagement strategy is effective or if it needs to be adjusted. Therefore, the amount and effectiveness of stakeholder engagement is monitored throughout the project.

The degree of stakeholder satisfaction can often be determined by having a conversation with stakeholders to gauge their satisfaction with the project deliverables and the overall management of the project. Project and iteration reviews, product reviews, stage gates, and other methods are ways to obtain periodic feedback. For large groups of stakeholders, a survey can be used to assess the degree of satisfaction. Where necessary, the stakeholder engagement approach can be updated to achieve higher stakeholder satisfaction.